Alarmto Privacy Policy

Information We Collect

Alarmto Inc. may collect personal information when you contact us, request a quote, or use our services. This may include your name, phone number, email address, property or service address, and details about your security requirements.

Depending on the services provided, we may also handle equipment details, service records, designated emergency contacts, alarm event information, and authorized access to security system settings or camera images when required for installation, maintenance, or support.

Our website may also collect technical information about your visit, such as IP address, browser type, device information, and website interactions.

How We Use Your Information

We use personal information to respond to inquiries, prepare quotes, provide installation and technical support, maintain customer records, measure website and advertising performance, and meet applicable legal requirements.

We use information for the purposes for which it was collected, with your consent, or as otherwise permitted or required by law.

Cookies and Website Analytics

We use Google Analytics and Google Ads to understand website activity and measure advertising performance. These services may use cookies or similar technologies to collect information about website visits and interactions. You can manage cookies through your browser settings.

Disclosure of Information

We may share personal information with service providers who help us operate our website, communicate with customers, deliver security services, or provide alarm monitoring. We may also disclose information when required by law or to respond to lawful requests.

Some service providers may process personal information outside Canada, where it may be subject to local laws and lawful access by authorities.

Alarmto does not sell personal information.

Data Security and Retention

We use reasonable safeguards designed to protect personal information against unauthorized access, loss, or misuse. No method of electronic storage or transmission can be guaranteed to be completely secure.

We retain personal information only as long as reasonably necessary for the purposes for which it was collected, to provide services, and to meet applicable legal requirements.

When personal information is no longer required, we take reasonable steps to securely delete or anonymize it.

Your Privacy Rights

Subject to applicable law, you may request access to personal information we hold about you or ask us to correct inaccurate information. Where our use of information relies on consent, you may also withdraw that consent, subject to legal or contractual restrictions.

We may need to verify your identity before responding to a request. We respond to requests for access to personal information within 30 days, unless an extension is permitted by applicable law. If we extend the deadline, we will notify you within the initial 30 days, explain the reason and inform you of your right to complain to the Office of the Privacy Commissioner of Canada.

Website Audience

Our website is intended for adults seeking information about our services.

Updates to This Policy

We may update this Privacy Policy when our practices or legal requirements change. The latest version will be published on this page with its effective date.

Contact Us

For privacy questions, complaints, or requests to access or correct your information, contact: